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The Card is issued by PayrNet Limited pursuant to licence by Visa. PayrNet Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (registration number 900594) for the issuing of electronic money ("emoney"). PayrNet is a wholly owned subsidiary of Railsbank Technology Limited and provides regulated financial services to Railsbank customers.

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Please call us on +44 (0)2035 030 290**

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You can contact us on +44 (0)2035 030 290**

If you have a query regarding the amount of your refund
please contact us on +44 (0) 20 3530 4218** or email customerservices@planetpayment.com

**Calls are charged at your standard network rate.
Lines are open 24 hours a day, 7 days a week.